Information for Patients :: Visiting Hours and Information


newsVisitation Information


If you plan to visit, we ask that you minimize interruptions to therapeutic activities which are frequently scheduled until 5:00 p.m. Please check with a member of the treatment team prior to visiting whenever possible. Special visiting times can be arranged if necessary by calling the ward or treatment team in advance.


Visitors with infectious diseases should wait until they are no longer contagious before coming into the hospital. If you have questions about infection control while you are here, please consult with a nurse.


Visitors should be limited to two at a time (per patient) with exceptions at the discretion of the Charge Nurse, unless prior arrangements have been made. Due to limited space on the wards, the maximum number of visitors allowed on each ward area at one time will be 12. When the maximum number of visitors is reached, then visits will be limited to one hour to allow those waiting in the reception area to visit. At the nurse's discretion, visitation may be limited due to ward acuity.


Children under the age of 13 are usually not allowed to visit on the ward. Special arrangements for visitation involving those under age 13 must be made in advance with the treatment team or Unit Programs Director. Visitation is generally limited to 2 visitors per patient at any given time. Children under 13 shall not be left unattended in the reception area and all visitors under the age of 18 years must be accompanied by their parent or legal guardian.


newsSWVMHI Hours


Acute Treatment Unit

6:30 - 8:00 pm


Weekends and Holidays
1:00 - 4:00 p.m.
6:30 - 8:00 p.m.



1:00 - 4:00 p.m.
6:00 - 8:00 p.m.


Extended Rehabilitative Services Unit

6:30 - 8:00 pm


Weekends & Holidays
1:00 - 4:00 p.m.
6:30 - 8:00 p.m


No visits are allowed during meal times without prior approval.

newsCheck In


All visitors are to check in at the Reception Desk, which is located just inside the main front door. You will be asked to sign in and get a visitor's badge. You should then proceed to the ward door and ring the door bell. Staff will let you in, assist you in signing in on the ward, and assist with finding the person you came to visit.


You should check with the Treatment Team or Nursing Staff regarding any item you wish to bring when visiting, as some items are not permitted.


newsPlease do not bring...


Expensive or valuable items should be left at home, as we cannot guarantee their safety. Please do not bring items in glass jars or bottles, anything containing alcohol, drugs, scissors, or other sharp objects, matches, or cigarette lighters. Purses and personal packages will not be allowed on the wards; these must be left in the vehicle or will be locked in secure lockers provided for this purpose. If there is reason to believe that these rules have been violated and that the safety of patients or staff is in jeopardy, the Institute reserves the right to conduct a search.


Please be advised that SWVMHI is a tobacco-free environment. No tobacco products should be brought to the facility.





Meetings with the treatment teams can be arranged in advance by calling the unit. Nursing staff are available to answer questions at any time, especially during evening hours.





You are encouraged to complete a Comment Form. The form is available on the counter top in the nursing office on the ward and can be left in the suggestion box on the ward or mailed to the Unit Programs Director. The Comment Forms do not have to be signed. If you have a concern about treatment, you should first try to discuss this with the treatment team or with the Unit Programs Director.


Further concerns can be discussed with the Regional Human Rights Advocate (276) 783-1219 or toll free (877) 600-7434.